Bin Heroes Family,
Thank you, Thank you, Thank you, for all of your support!
Ohio weather is starting to be a little temperamental. As the temperature begins to drop into the 30’s, our equipment starts to become a little finicky. Sadly, if it gets too cold, it will freeze up. We can prevent this by keeping our equipment in a heated warehouse, but that just keeps the equipment warm. The bigger concern is the safety of our Customers and our Bin Heroes while out on the road.
While it might be neat for us to make ice rinks outside your home, this could become rather dangerous and could cause someone to slip or fall. We would not want anyone to get injured from our services. Because of safety concerns, we have decided that November will be our last month of services for 2020.
We will be pausing all billing and services for the months of December, January, and February and will start services again in March. For our Customers whom took advantage of our paid in full discount (Yearly purchase), we will push your services out an additional 3 months. All billing will be re-activated in March – you will not have to do anything. Your current rates will not change and will stay the same for the 2021 season so long as you do not make any change your current package in the portal.
We had high expectations to run year round and tried to think of multiple ways to get that done, but we just couldn’t solve how to prevent water from freezing at our customer’s homes, on trash bins, and how to pull the trailer safely in the snow. Safety should always be our first priority.
If you would like to cancel services, you can log into your account on our website and do so. Keep in mind, pricing rates may change for the 2021 season and signing back up for services later may result in new rates.
Thank you for supporting our little business for the past 6 months and we can’t wait to see where 2021 takes us!
If you have any questions or concerns regarding this, please do not hesitate to email us at email@example.com or call us @ 888-925-HERO
The Bin Heroes Family!